SMALL DOG SCS
PHYSICAL ENTERTAINMENT SUPPLY CHAIN SPECIALISTS
ABOUT US
Our team has a combined 60 years of experience working in music supply chain for major record labels, distributors and retailers. We have a unique understanding and experience of the complex requirements of entertainment companies and launched in 2019 to offer our services across the industry.
We love what we do and are passionate about providing a first class and simplified service model that can support physical media sales into the future.
our services
Inventory Management
We manage inventory efficiently across thousands of SKU's using our own specialist tools and algorithms drawing from multiple data sources and years of experience
Retail Support
We have years of experience of managing order fulfilment for major and independent retailers and have especially strong and established working relationships across retail, client sales teams, and our distributors. We understand the importance of great communication and providing on-hand solutions to manage any given situation.
Customer Services
We provide outstanding customer service for Kontraband - a leading artist merchandise company. We resolve thousands of tickets a month, dealing with frontline queries for customers and fans of many high profile artists such as Adele, Little Mix and The Manic Street Preachers
Distributor Liaison
We understand how warehouses work and the importance of having a reliable and trusted partner that delivers. We work closely with Cinram Novum and Packsmart to provide a first class service for our clients.
Product Data & Pricing
We set up and price thousands of products and continue to manage them through their lifecycle, ensuring deadlines and downstream requirements are met.
Consignment Support
We raise consignment invoices for all stock sold at retail including applying dynamic pricing. We analyse stock levels and process shrinkage across multiple customers and thousands of products
Stock Accounting
We produce the interfaces and support services necessary to allocate manufacturing costs, value the stock on the balance sheet and calculate obsolescence
Royalty & Copyright Support
We understand that every commercial transaction will result in a payment or credit to artists, performers, writers and other repertoire owners. Our experience means we can provide the right set up and monitoring to provide vital downstream integrity
Audit Support
We provide specialist support in dealing with artist and mechanical society audits. We have expert knowledge in this area and provide first class advice, back up and analysis to answer claims and reduce risk in this area.
Data and Analysis
Everything we do is backed up by data and analysis. We work closely with client I.T. and Finance functions to develop and manage databases, and are revolutionising reporting, dashboards and analysis for our clients using Power BI and Excel Power Query
Project Management
We love a project! Over the years we have project managed two major distribution moves, led Ministry of Sound label integration into Sony Music and worked on various projects including setting up new D2C channels and VMI